User Journey Map Template

Identify the key touchpoints in your user journey

Creating a user journey map can help you to design better products and services. By drilling down into the pain points and frustrations during a customer's experience, you can quickly identify what needs to change, and brainstorm possible solutions.

By undertaking the mapping process, you can learn about the weaknesses in a user experience and ultimately propose a better solution.

A user journey map can be completed at a macro level to the entire experience with your client's organisation, or focus in on a particular feature of a single product or service. By drilling down into the pain points and frustrations during a user experience, you can quickly identify what needs to change, and brainstorm possible solutions.

This template is part of the UX/UI Designers collection.

Explore ideas
Organize visually
Share with your team
Gather feedback
Export to PDF

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